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Offices & public services
Office hours, locations, department contacts, service instructions, application links, and approved online payment links.
Town & county website design · West Virginia
Make public information easier to find.
A resident looking for an agenda, an office number, or a service form should have a clear place to start. 304 Growth Systems builds and maintains local government websites for towns, city halls, county commissions, and public offices.
A dependable public home
Fewer searches. Fewer dead ends. Clearer answers.
Public information often ends up scattered across old pages, scanned files, social posts, and separate department lists. We help organize it around the questions residents actually ask and the tasks staff repeat.
The first project can be a focused municipal website or a replacement for an outdated county office site. We agree on content ownership, publishing responsibilities, and approvals so the website has a workable maintenance plan after launch.
Build around resident tasks
The information people come to find.
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Meetings & public documents
A clear place for meeting dates, agendas, minutes, notices, forms, and other documents your organization approves for publication.
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Updates & local information
Announcements, closures, projects, community events, and timely information with a designated publishing owner.
Make publishing a defined responsibility
A website staff can keep current.
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Decide who owns the information
Identify the office or person responsible for each department page, document collection, and announcement.
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Define how updates are approved
Choose staff publishing or an approval workflow. Optional staff tools can help prepare content and track outstanding approvals.
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Organize documents before moving them
Review file names, dates, document descriptions, archive needs, and accessibility work. Large or unstructured archives are scoped separately.
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Confirm the ongoing support plan
Set update responsibilities, training, hosting, domain access, support expectations, and recurring costs in writing.
Accessibility & continuity
Plan for the people who need to use it.
We can include readable page structure, keyboard navigation checks, descriptive links, accessible form labels, and mobile review. Document accessibility, assistive-technology testing, and any required conformance review must be identified in the project scope.
For a replacement website, we review existing URLs and plan redirects where appropriate. We also identify which existing tools should remain linked, including tax payments, permits, mapping, and other official services. Your organization approves public information and any required legal or policy language.
A proposal your organization can review
Clear scope. Clear responsibilities.
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A clear starting scope
A written plan for pages, content, forms, integrations, and launch. You can choose a website first and add staff tools when there is a useful reason.
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Ownership spelled out
Your proposal identifies domain ownership, account access, content rights, hosting, exports, and what happens if you change providers.
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An update plan your team can sustain
Choose staff publishing, shared responsibility, or managed updates. We define who approves changes, what support includes, and the turnaround you can expect.
Questions before you commit
Questions from towns and public offices.
Can you build a first website for a small town?
Yes. Start with reliable contacts, services, notices, and meetings. We can define a modest first release and a process for adding approved content over time.
Can a county commission or several departments share a website?
Yes. We can plan navigation, department pages, content owners, and publishing permissions as part of the project. Large migrations and separate department workflows affect the scope.
Will we need to replace our existing payment or permit tools?
Often a clear link to an existing official service is enough. Any new integration is reviewed and quoted separately; a website refresh does not require replacing a working operational system.
Can you guarantee accessibility compliance?
Compliance requires a defined standard, a review of the finished site and documents, and ongoing maintenance. We can scope accessibility work and testing, but a new design alone is not a blanket compliance guarantee.
How do purchasing and approvals work?
Your organization sets its procurement process and who can approve the project. We can provide a written scope and separate setup and ongoing costs for review. No work starts before the required approvals are in place.
A useful website starts with the questions residents ask.
Share the current site and the information staff spend the most time helping people find. We will help outline a manageable replacement or first release.